Terms & Conditions

1. Introduction

Welcome to Astetica. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our aesthetic products, including dermal fillers, toxins, skin boosters, and related products. By accessing this website and purchasing our products, you accept these terms and conditions in full. If you do not agree to any part of these terms, please discontinue use of our website.

2. Company Information

Astetica is a provider of high-quality aesthetic products to certified practitioners. We supply products such as dermal fillers, toxins, fat dissolvers, skin boosters, and other aesthetic treatments. These products are intended for professional use only by licensed practitioners.

3. Eligibility

To purchase from Astetica, you must:

  • Be a licensed and certified practitioner in aesthetics or medical treatments.
  • Be at least 18 years of age.
  • Ensure all products are used in accordance with local laws and regulations.

4. Product Use

  • Our products are for professional use only and should be used exclusively by licensed practitioners.
  • Astetica is not liable for improper use of products or any adverse outcomes resulting from misuse.
  • You are responsible for ensuring that the products are administered safely and appropriately in accordance with professional training and local regulations.

5. Orders and Payments

  • Placing Orders: Orders can be placed through our website. All orders are subject to availability and confirmation of payment.
  • Pricing: Prices for our products are displayed on our website. We reserve the right to change prices at any time without prior notice.
  • Payment Terms: Full payment must be made at the time of placing an order. We accept credit/debit card payments and other payment methods as listed on our website.
  • Order Confirmation: You will receive an order confirmation via email once your order has been processed.

6. Shipping and Delivery

  • Shipping: We offer shipping within the UK and to select international locations. Shipping charges and delivery times will be calculated and provided during checkout.
  • Delivery: We aim to deliver all products within the estimated delivery timeframes; however, delays may occur. Astetica is not responsible for delays caused by third-party couriers or unforeseen circumstances.
  • Risk of Loss: The risk of loss or damage to the products passes to you upon delivery. Please inspect the products upon receipt and notify us immediately of any damages.

7. Returns and Refunds

  • Return Policy: Due to the medical nature of our products, we cannot accept returns unless the product is faulty or damaged upon arrival. In such cases, you must notify us within 7 days of receiving the order.
  • Refunds: Refunds will only be processed if products are faulty or damaged. Upon return of the damaged product, we will offer a replacement or issue a refund.
  • Non-Returnable Items: Opened, used, or expired products are non-returnable.

8. Product Disclaimer

  • Our products are sold for use by certified professionals. Astetica is not responsible for any improper use or administration of the products. The buyer assumes all responsibility for the proper handling and administration of the products.
  • We make no guarantees regarding the results of treatments using our products, as results may vary depending on the individual.

9. Intellectual Property

  • All content on the Astetica website, including but not limited to text, images, logos, and product descriptions, is the property of Astetica and is protected by intellectual property laws.
  • You may not reproduce, distribute, or otherwise use any content from our website without prior written consent from Astetica.

10. Limitation of Liability

  • Astetica shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability is limited to the purchase price of the products.
  • We are not liable for any damages arising from misuse, improper administration, or failure to comply with product guidelines.

11. Privacy Policy

  • We are committed to protecting your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Changes to Terms

Astetica reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services following any updates constitutes acceptance of the new terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Astetica
Email: info@astetica.co.uk
Phone: +44 07361 252163